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Integration Adoption Analytics

The Integration Adoption analytics shows results management executives how users across the organization are adopting WorkBoard's integrations with Microsoft Teams, Slack, Outlook, and Google Calendar.

Overview

The Integration Adoption analytics shows results management executives how users across the organization are adopting WorkBoard's integrations. The report is designed to help leaders:

  • Understand how WorkBoard integration adoption is trending across the organization.

  • Identify teams or L2 leaders where integration adoption is low and enablement efforts are needed.

  • Gain visibility into which tools — Microsoft Teams, Slack, Outlook, or Google Calendar — users have connected.

The Integration Adoption analytics is made up of three views:

  1. User-Level Table

  2. Org-Level Chart

  3. Adoption by L2 Leader

User-Level Table

The User-Level Table displays which integrations each individual user has connected, making it easy to spot gaps at the individual level.

The table displays the following data fields:

  1. Name — the name of the user

  2. Email — the user's email address

  3. Application — the integration the user has connected (Microsoft Teams, Slack, or Outlook)

  4. Created On — the date the integration connection was established

The table includes the following filters:

  1. Application — filters the table to a specific integration type

  2. Date — scopes the data to a selected time period

Org-Level Chart

The Org-Level Chart displays overall integration adoption across the entire organization. It is useful for executive-facing conversations and for tracking adoption progress over time.

The chart contains:

  1. A pie chart showing the count of users per integration type — Microsoft Teams, Slack, Outlook, and users with no integration connected.

The chart includes the following filters:

  1. Application — isolates a specific integration type

  2. Date — scopes results to a selected time period

Adoption by L2 Leader

The Adoption by L2 Leader view breaks down integration adoption by L2 leader's team, so it is possible to see exactly where adoption friction is concentrated and prioritize enablement efforts accordingly.

The view contains:

  1. A horizontal bar chart displaying integration adoption counts per L2 leader, segmented by integration type (Microsoft Teams, Slack, Outlook, and No Integration).

Note: Elements on the bar chart — including leader names and integration segments — can be clicked to filter the data displayed in the User-Level Table.

The view includes the following filters:

  1. Application — filters to a specific integration type

  2. Date — scopes results to a selected time period

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